Frequently Asked Questions
Everything you need to know about shopping with Nude Lucy USA.
How long will it take for my order to arrive?
Standard shipping within the USA typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer returns on full-priced items within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Currently, this store specifically services the United States. For orders to Australia or other international destinations, please visit our global site.
How do I care for my Nude Lucy garments?
To maintain the longevity of our signature linens and cottons, we recommend a cold gentle machine wash with mild detergent and drying in the shade. Specific care instructions can be found on the internal label of each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to make changes or cancellations. Please double-check your shipping address and cart items before finalizing your purchase.